Effect of Health Information Websites on Healthcare Facility Visits in the Eastern Province of Saudi Arabia
PDF

Keywords

Internet
Health-related information websites
Healthcare
e-health

Categories

How to Cite

1.
AlJumaan M, Aldajani A, Al Jamaan Y, Alawami A, Alarfaj M, Alkhadra F. Effect of Health Information Websites on Healthcare Facility Visits in the Eastern Province of Saudi Arabia. Integr J Med Sci [Internet]. 2020 Jun. 18 [cited 2024 Dec. 22];7. Available from: https://mbmj.org/index.php/ijms/article/view/166

Abstract

Introduction: The internet has been widely available with 18 million users in Saudi Arabia alone. The rapid growth of internet use has proven to affect healthcare. The main objective was to determine a correlation between health-related information (HRI) website use & healthcare facility visits in the Eastern Province of Saudi Arabia.
Methodology: This study was designed as a survey-based cross-sectional study involving the population of the Eastern province of Saudi Arabia. Data was collected by distributing a validated survey via an online survey application over a 4-month period. It consisted of demographic data and questions concerning internet use for HRI. Logistic regression was used to establish a correlation between internet use for HRI & healthcare facility visits and to see influencing factors.
Results: From the 1095 replies, 788 fit our inclusion criteria. 90% of our subjects have used the internet for HRI using mainly General medical websites 47.9%, Social Media 20.17%, Forums 19.16%, and government websites 12.69%. We found 52.27% have used HRI websites to diagnose & treat their own medical conditions without professional medical advice. Visiting healthcare facilities after reading online HRI occurred 62.2% of the time, while the remaining did not due to being reassured of their condition. Outpatient clinics were most visited at 57.63% followed by ER & Pharmacy visits at 21.11% each. Those who have used the internet for HRI were more likely to visit a healthcare facility than those who haven't (OR(95%CI)) 2.05(1.24-3.36) (p-value<0.05).
Conclusions: There seems to be a correlation between HRI website use & healthcare facility visits, which is influenced by the level of education & occupation status.

https://doi.org/10.15342/ijms.7.166
PDF

References

Kim P, Homan JV, Metzer RL, Breese J. Blurred Lines: Defining the Motives for Mobile and Social Media Use for Marketing Strategy. 2015 Proceedings of the Conference on Information Systems Applied Research Wilmington, North Carolina USA; 2167- 1508. [Accessed 2021 Aug 30]. Available from: http://proc.conisar.org/2015/pdf/3660.pdf

Hoda N, Ahmad AR, Melibari A. Analysis of Demographic Factors, Internet Usage and Online Shopping for Social Media Users in Saudi Arabia. 11th International Business and Social Sciences Research Conference. 2015. http://dx.doi.org/10.13140/2.1.1467.8083

Saudi Arabia - Internet usage, broadband and telecommunications reports. Internet World Stats. [Internet]. [Accessed 2021 Sep 1]. Available from: https://www.internetworldstats.com/me/sa.htm

Murray E, Lo B, Pollack L, Donelan K, Catania J, Lee K, et al. The impact of health information on the Internet on health care and the physician-patient relationship: national U.S. survey among 1.050 U.S. physicians. J Med Internet Res. Jul-Sep 2003; 5(3):e17. https://doi.org/10.2196/jmir.5.3.e17

AlGhamdi KM, Moussa NA. Internet use by the public to search for health-related information. Int J Med Inform. 2012 Jun; 81(6):363–73. https://doi.org/10.1016/j.ijmedinf.2011.12.004

Schneider S, Zwemer F, Doniger A, Dick R, Czapranski T, Davis E. Rochester, New York: A decade of emergency department overcrowding. Acad Emerg Med. 2001 Nov; 8(11):1044–50. https://doi.org/10.1111/j.1553-2712.2001.tb01113.x

Di Somma S, Paladino L, Vaughan L, Lalle I, Magrini L, Magnanti M. Overcrowding in emergency department: an international issue. Intern Emerg Med. 2015 Mar; 10(2): 171–5. https://doi.org/10.1007/s11739-014-1154-8

Siliquini R, Ceruti M, Lovato E, Bert F, Bruno S, De Vito E, et al. Surfing the internet for health information: An Italian survey on use and population choices. BMC Med Inform Decis Mak. 2011 Apr 7; 11:21. https://doi.org/10.1186/1472-6947-11-21

Cotten SR, Gupta SS. Characteristics of online and offline health information seekers and factors that discriminate between them. Soc Sci Med. 2004 Nov; 59(9):1795–806. https://doi.org/10.1016/j.socscimed.2004.02.020

Fox S, Rainie L. Pew Internet and American Life Project. The online health care revolution: How the web helps Americans take better care of themselves. The Pew Internet & American Life Project: Washington; 2000 Nov 6. [Accessed 2021 Sep 02]. Available from: https://www.pewinternet.org/wpcontent/uploads/sites/9/media/Files/Reports/2000/PIP_Health_Report.pdf.pdf

Diaz JA, Griffith RA, Ng JJ, Reinert SE, Friedmann PD, Moulton AW. Patients’ use of the Internet for medical information. J Gen Intern Med. 2002 Mar; 17(3):180–5. https://doi.org/10.1046/j.1525-1497.2002.10603.x

Akerkar SM, Kanitkar M, Bichile LS. Use of the Internet as a resource of health information by patients: A clinic-based study in the Indian population. J Postgrad Med [online]. 2005 Jun [Accessed 2021 Sep 1]; 51(2):116–8. Available From: https://www.jpgmonline.com/text.asp?2005/51/2/116/16374

Peña-Purcell N. Hispanics’ use of Internet health information: An exploratory study. J Med Libr Assoc. 2008 Apr; 96(2):101–7. https://doi.org/10.3163/1536-5050.96.2.101

Skinner H, Biscope S, Poland B, Goldberg E. How adolescents use technology for health information: Implications for health professionals from focus group studies. J Med Internet Res. 2003 Dec 18;5(4):e32. https://doi.org/10.2196/jmir.5.4.e32

Shon J, Marshall J, Musen MA. The impact of displayed awards on the credibility and retention of Web site information. Proc AMIA Symp. 2000; 794–8.

Impicciatore P, Pandolfini C, Casella N, Bonati M. Reliability of health information for the public on the world wide web: Systematic survey of advice on managing fever in children at home. Br Med J. 1997 Jun 28;314(7098):1875–9. https://doi.org/10.1136/bmj.314.7098.1875

Wanless D. Securing our Future Health: Taking a Long-Term View Final Report. London; 2002. [Accessed 2021 Sep 02]. Available from: https://citeseerx.ist.psu.edu/viewdoc/downloaddoi=10.1.1.471.8987&rep=rep1&type=pdf

Chen X, Siu LL. Impact of the media and the Internet on oncology: Survey of cancer patients and oncologists in Canada. J Clin Oncol. 2001 Dec 1; 19(23):4291–7. https://doi.org/10.1200/jco.2001.19.23.4291

Cline RJ, Haynes KM. Consumer health information seeking on the internet: The state of the art. Health Educ Res. 2001 Dec;16(6):671–92. https://doi.org/10.1093/her/16.6.671

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Copyright (c) 2020 Mohammad AlJumaan et al.

Downloads

Download data is not yet available.

Metrics

Metrics Loading ...